Privacy Policy

Last updated: 5 October 2026

At Shouldham Antiques, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit shouldhamantiques.co.uk, contact us or interact with us.

Who We Are

Shouldham Antiques is an antiques, vintage, gifts and crafts shop based in Shouldham, Norfolk, UK.

For the purposes of UK data protection legislation, Shouldham Antiques is responsible for the personal information collected through this website and through direct contact with us.

Information We May Collect

We may collect personal information that you voluntarily provide to us, such as your:

  • Name

  • Email address

  • Telephone number

  • Information contained within an enquiry or message

  • Details you provide when contacting or visiting us

We may also collect limited technical information when you use our website, such as your IP address, browser type, device information and pages visited.

How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and messages

  • Provide information about our products or services

  • Deal with requests relating to items we sell

  • Provide customer service

  • Maintain and improve our website

  • Protect the security and operation of our website

  • Meet our legal and regulatory obligations

We will only use your personal information where we have a lawful reason to do so.

Cookies

Our website may use cookies and similar technologies to help the website function correctly and understand how visitors use it.

Some cookies are essential for the operation of the website, while others may be used for analytics or functionality.

Where required by law, non-essential cookies will only be used with your consent.

You can also control or delete cookies through your browser settings.

Analytics and Third-Party Services

We may use trusted third-party services to operate, maintain and understand the performance of our website.

These services may process limited technical information, such as IP addresses, device information and website usage data.

Where third parties process personal information on our behalf, we take reasonable steps to ensure appropriate data protection safeguards are in place.

Links to Other Websites

Our website may contain links to third-party websites and services, including social media platforms, mapping services and other external websites.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

How Long We Keep Your Information

We only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including meeting any legal, accounting or regulatory requirements.

When personal information is no longer required, it will be securely deleted or anonymised where appropriate.

How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no website or internet transmission can be guaranteed to be completely secure.

Your Data Protection Rights

Under UK data protection law, you may have the right to:

  • Ask for a copy of the personal information we hold about you

  • Ask us to correct inaccurate information

  • Ask us to delete your personal information in certain circumstances

  • Ask us to restrict how your information is used

  • Object to certain uses of your information

  • Ask for your information to be transferred where applicable

  • Withdraw consent where we rely upon consent to process your information

There is normally no charge for exercising these rights.

Complaints

If you have concerns about how we use your personal information, please contact us first so that we have an opportunity to resolve the matter.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.

Further information about your rights is available from the ICO.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our website, services or legal requirements.

The latest version will always be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Shouldham Antiques
Shouldham, Norfolk
United Kingdom

Website: shouldhamantiques.co.uk